Contact
Questions about the product?
Just send us a message. Philipp or Luisa will reply – no hotlines, no ticket systems.
Write to us.
Whether it's assembly, wall structure, or hose size: we are happy to help.
- info@garden-dock.com
- Response time
- Usually on the same business day
- Return
- 30 days, free of charge within the EU
Frequently Asked Questions
Perhaps the answer is already here
Does my hose fit?
Hoses with 1/2 and 3/4 inch up to 20 m, flexible hoses up to 30 m. For more, we recommend two Garden Docks side by side.
Do I have to drill?
Yes. Four screws in the wall bear the weight; the faucet is only guided through the opening and remains unstressed. The mount serves as its own drilling template.
How long does delivery take?
Germany 3 to 5 business days, EU 7 to 10 business days, free shipping via DHL.
Can I return it?
Yes. Test it for 30 days, and if you're not satisfied, return it for free (EU). No questions asked.
Test for 30 days
Decide only when in your own garden.
Hang up the Garden Dock and live with it for 30 days. If it doesn't fit, we'll take it back. No questions asked.